FAQs
What aspects of the plastic pipe/film making machines can be customized?
What aspects of the plastic pipe/film making machines can be customized?
We can customize component specifications, voltage requirements, branding elements, and other features to match your specific needs.
How can I get a quotation?
How can I get a quotation?
Please share your detailed product requirements and your company’s technical background so we can prepare an accurate quotation.
What is the advised payment method and procedure?
What is the advised payment method and procedure?
Production begins after a 30% deposit is paid. The balance is settled before shipment. Multiple secure payment methods are supported.
How are logistics and packaging arranged?
How are logistics and packaging arranged?
Logistics options and packaging solutions can be arranged according to your preferences and project requirements.
Do you provide on-site installation and training?
Do you provide on-site installation and training?
We can provide on-site installation and training services. However, the customers are responsible for the engineer’s labor cost, round-trip travel, accommodation, and ensuring personal and property safety.
What is the warranty and after-sales policy?
What is the warranty and after-sales policy?
Our irrigation pipe and plastic film machines include a one-year warranty with complimentary wear parts. We also provide lifetime after-sales service and support for equipment upgrades.
Can I request free samples?
Can I request free samples?
Free samples are available upon request. You only need to cover shipping costs. Before delivery, we also provide machine testing and inspection services.
Do you accept agents or distributors?
Do you accept agents or distributors?
We welcome distributor and agency cooperation. Please contact us for partnership details.